![]() Of service desk analysts, application managers, senior engineers, and operations managers. Apart from subject-matter experts, this team can also be comprised This team is called the CAB, and it is an important component in the change enablement process. ![]() The evaluation of the IT change and its implementation process is performed by a select team of highly skilled and experienced people. Upon implementation of the change, the entire change process is reviewed and documented. The change manager, along with the release management team, uses a change calendar and announcement/notification features, and schedules and plans the deployment The change is built and tested, the change manager gets notified. If the change is to fail, or there is going to be downtime, a backup plan must be used. Once the change ticket is approved, the IT change is implemented by the appropriate technical teams who build, test, and deploy the change. It is imperative that there is no disruption to business operations. The review involves the evaluation of the impact (on infrastructure, business, and other services), anticipated risk, financial constraints, and benefits of the IT services the review is thorough because They may request more information about the change and its business practicality and reject the request if it doesn't The ticket is then reviewed by a change authority who assesses the need for the change. The change ticket gathers information such as the configuration item associated with the change, the reason for the change, the requester's identity, The typical IT change enablement process starts when an individual, process, or business unit raises a change ticket.
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